After you register with My Aged Care, you may be referred to the Aged Care Assessment Service (also known as the Single Assessment Service). Australia now uses the Integrated Assessment Tool (IAT), which is used nationally by all assessors.
This tool brings together the important areas of your health, daily life, home situation and goals into one consistent assessment — so you don’t need to repeat your story or undertake multiple assessments.
Your assessment may happen in your home, by phone or via video, depending on your circumstances and location. This nationally consistent approach means that no matter where you live in Australia, your assessment is fair, transparent and based on the same standards.
Living in a residential park – information for residents who rent both a site and a dwelling
