Understanding and Awareness

Training Format
Expected Learning Outcomes
Key benefits

Course Overview

LGBTIQA+ Understanding and Awareness is a foundational development workshop designed to build confidence, knowledge and practical awareness when working with LGBTIQA+ communities.

Participants are guided through topics including biological sex, sexuality, gender, gender diversity, and inclusive language. They will also explore historical and systemic discrimination experienced by LGBTIQA+ communities, and the effect invisibility, stigma and discrimination may have on people accessing services.

This practical workshop offers a respectful and engaging learning environment, which is supportive of questions, understanding, and reflection. It connects knowledge with real-world service delivery, promotes change, and strengthens inclusion and trust for the LGBTIQA+ community.

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Training Format

This workshop can be delivered as:

2.5hr introductory session

Face to face or online delivery

$1200+

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half-day workshop

This allows for deeper discussions and reflection

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Tailored Session

We can tailor the session to your specific sector or organisation.

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Expected Learning Outcomes

Following the workshop, participants will have:

  • Improved Knowledge – Participants develop a clearer understanding of LGBTIQA+ identities, terminology and lived experiences.

  • Greater Confidence – Staff gain practical confidence in using inclusive language, asking respectful questions and engaging with diverse communities. 

  • Increased Awareness – Participants better understand the impact of discrimination, invisibility and systemic barriers experienced by LGBTIQA+ people.

  • Practical strategies for inclusion – Participants leave with ideas and practical steps for strengthening inclusion in their workplace, services and organisational culture. 

  • Foundations for further learning – As a foundational workshop, Understanding and Awareness also prepares organisations and staff for deeper learning and further training in inclusive practice, cultural safety and specialised topics. 

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Key Benefits

Inclusive services are safer services. Organisations that understand diversity are better equipped to support the people who access their services, as well as the diversity within their own workforce.

This training helps organisations move beyond awareness alone and begin embedding inclusive practice into everyday service delivery. 

Accessibility

Helps organisations recognise and address barriers faced by LGBTIQA+ people

Safety

Contributes to culturally safe and inclusive service environments

Compliance

Supports alignment with diversity, inclusion and human rights frameworks

Integration

Builds confidence in embedding inclusive practice within policies, procedures and service delivery

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