Library of Resources
Multicultural Ethno Specific Agencies
Australian Migrant Resource Centre Inc (AMRC)
Australian Refugees Association Inc (ARA)
Ethnic Link Services (ELS)
Migrant Women’s Support Program (MWSP)
Multicultural Aged Care (MAC)
Multicultural Communities Council of SA (MCCSA)
Survivors Torture and Trauma Rehabilitation Services (STTARS)
South Australian Government
South Australian Government
Department for Health and Wellbeing
South Australian Department of Human Services
Department of Planning, Transport and Infrastructure
Knowing Your Rights – A Guide to the Rights of Older South Australians
Interpreting and Translating Centre (ITC)
Refugee Health Services (RHS)
South Australian Multicultural and Ethnic Affairs Commission
Women’s Safety Services SA
Other Useful Links
Useful Business Links
Business Enterprise Centres Australia (BEC)
New Enterprise Incentive Scheme(NEIS)
Small Business Training Centre (TAFE)
The Register of Business Consultants
Franchise Council of Australia
Australian Taxation Office (ATO)Office of Small Business
Return to Work SA
An archive of past announcements that have been distributed in the Department of Health’s eNewsletter mailing list.
Subscribe to receive the Department of Health’s regular eNewsletter and stay informed of key issues in aged care.
News on aged care matters including changes to programs and policies, funding announcements and latest publications.
Participate in webinars hosted by the Department of Health to provide updates to the aged care sector and consumers. If you missed any recent webinars, they can be viewed online.
The GEN website provides information and data on aged care. On the GEN website, you can utilise dynamic data products, access aged care reports and publications, and have the ability to request customised data.
Fact sheets, forms, guides and policies, reports and other publications by the Department of Health.
Brochures, fact sheets, case studies and more, for you to share with service providers and use in your publications.
Content to use in your publications and resources that complement the extensive suite of information currently available at MyAgedCare.gov.au.
The department regularly consults with the public and our stakeholders about policies, regulations and issues affecting the aged care sector. View recent public consultations on aged care changes.
Carer Resource Guide by Southern Services Reform Group
The Carer Resource Guide has been developed by the Southern Services Reform Group Co-Production Workgroup to provide information on caring for someone with memory loss or dementia and the various phases of the caring journey. The Guide was developed because Carers and service providers identified a need and came together to complete a guide which will support other carers who are in similar situations. The beautiful artwork was created to symbolise and express the carer journey.
You can access the resource guide at https://www.ssrg.org.au/sites/default/files/carer_resource_guide_may_2019.pdf
You can view the Expressing the Carer Journey Through Art video at https://www.youtube.com/watch?v=nkbyxDZRjZs&feature=youtu.be
Translated Charter of Aged Care Rights – template for signing
To access the template for signing, click here.
The template is also available in other languages. Click here.
Adding value to governance in aged care
To access the guide, please click here.
Free online resource launched to help deal with coronavirus in aged care
An online educational video ‘COVID-19 and Aged Care’ is available as a resource for staff working in residential aged care, home care or retirement living from Altura Learning.
Altura CEO Yvie Webley said a decision was made to make the educational video free to access for all in the aged care industry to ensure accurate training was available to everyone.
The free resource is available at https://www.alturalearning.com/covid-19/
COVID-19 Guide for Providers of in home aged care
|COVID-19 Guide for Providers of in home aged care. A guide to assist Home Care and Commonwealth Home Support Programme (CHSP). Providers who provide care to older people living at home is now available on the department’s website. This guide provides information and guidance on how to stay safe from COVID-19 including how providers can prepare their organisation, equipment and resources, and how staff and clients can manage COVID-19.Other resources are available to assist the sector including online training modules and a collection of guides and fact sheets. These are being updated as the situation evolves.|
Financial assistance to help care recipients meet aged care costs
The following assistance is available to aged care recipients who are having difficulty paying their fees.
- Care recipients who have experienced a reduction in income and/or assets should contact Services Australia on 1800 227 475 to request an ad hoc review of their aged care fees noting that a change in circumstances does not necessarily result in a change in fees.
- Care recipients who have paid a partial lump sum deposit can have any remaining daily payments drawn from their lump sum balance to meet their accommodation costs and can request that other fees also be drawn down.
- Care recipients can receive assistance in understanding their aged care costs and options by contacting Services Australia’s free Financial Information Service (FIS). To make an appointment, phone 132 300 and say “Financial Information Service” when prompted.
- Care recipients may be able to access the Pension Loans Scheme (PLS). The PLS is a voluntary reverse mortgage through Services Australia that offers older Australians a fortnightly income stream to supplement their retirement income. Care recipients can contact FIS for assistance.
- Care recipients who are not able to pay their fees may be eligible for financial hardship assistance. Further information is available on the My Aged Care website.
Providing Mental Health first aid in the time of ‘social distancing’
Providing mental health first aid in the workplace, or elsewhere for that matter, can be challenging. The current social restrictions may add some additional challenges. Here are some tips that Mental Health Australia have developed that we hope you will find helpful in your role as a Mental Health First-Aid Officer or Mental Health First-Aider in the workplace or community.
For more details, please click here.
COVID-19 Guide for Home Care Providers
This guide is for providers of aged care and disability services who offer home care and support services to older people living at home and people with a disability living in the community. It provides information and guidance on how to stay safe from coronavirus (COVID-19).
The guide can be found here.
CHSP factsheets available on Department of Health website
The Department of Health has published the following factsheets on their Coronavirus Resources website.
For clients and families
On Emergency Funding
On Flexibility Provisions
On Other Program Arrangements
These factsheets will continue to be updated by the Department of Health.
COVID-19 & THE CHSP – Information for clients, families and carers
To view the guide, please click here.
Practical Guide by the Northern Seniors Community Ambassadors
Produced by the Northern Seniors Community Ambassadors, this resource is a practical guide with information on the most efficient and safest way to undertake everyday tasks by seniors.
Wellness & Reablement in Practice: A training and learning guide
A Wellness & Reablement guide has been developed by South Australian Collaborative Projects for use by frontline staff delivering the Commonwealth Home Support Programme (CHSP).
To view this fabulous resource, please click here.
Supported Residential Facilities
All downloadable publications are in pdf format. If you need hard copies of fact sheets, flyers or the Catalyst Foundation brochure, please use the Order Form. Alternatively, you can phone us on (08) 8168 8776 (1800 63 63 68 SA country callers) or email us at email@example.com .
Residential Aged Care Facilities
Catalyst Foundation no longer provides complete listings of Aged Care Facilities in South Australia. To find Aged Care Facilities anywhere in Australia, visit the Australian Government MyAgedCare Service Finder.
Rental Housing Directory is a list of rental accommodation typically aimed at pensioners who don’t own their own home (ie ‘means tested’)
Retirement Housing Online Directory
Retirement villages offering assisted living units
Retirement housing with Residential Aged Care on site or adjacent
Residential Parks in SA
Supported Residential Facilities
To search for providers of Commonwealth Home Support Program services and Home Care Packages servicing your area visit the My Aged Care website section Find a help at home provider (https://www.myagedcare.gov.au/find-a-provider/help-at-home).
If you experience any difficulty with your search contact Catalyst Foundation (including Seniors Information Service) for assistance – tel. (08) 8168 8776 or email firstname.lastname@example.org.
All downloadable publications are in PDF format.
If you need hard copies of the fact sheet use the Catalyst Fact sheets and Brochures Order Form phone us on (08) 8168 8776 (1800 63 63 68 SA country callers) or contact us at .
Download My Aged Care Glossary.
Care and Support
Residential Aged Care
Supported Residential Facilities
Under the Australian Consumer Law, you have rights when buying products or services, whether you buy something in-store, online, at home or over the telephone. For more information, please click here.
If you’ve been affected by bushfires, find out about the support available to you. Please click here.
ACCAN – Your telco rights
“Talking Telco” is the Australian Communications Consumer Action Network’s refreshed suite of consumer education materials. The resources aim to help you understand your telco rights and how to make a complaint if you can’t resolve the problem with your provider.
Short exercise sessions at Junction Community Centre
Junction Community Centre at Ottoway offers short 10-minute sessions ‘targeted at people who may be working from home or sitting a lot’. They are designed to ‘get people up and moving a little – to strengthen the weak muscles and lengthen the shortened muscles’ (this means there’s still hope for me to come out looking like Elle McPherson)!
They are short 10-minute sessions that are open to the public on Mondays to Thursdays at 12:30, 1:00, and 1:30 pm if anyone would like to join in.
Exercise and Sports Science Australia (the peak body for Exercise Scientists and Exercise Physiologists) have included these as featured events in Exercise Right Week (this week). This is a great honour because usually they will only feature events lead by fully accredited professionals (rather than placement students). https://exerciseright.com.au/exercise-right-week-2020-events/
For more info, please contact Merilyn at email@example.com.
- Professional Development and Cultural Awareness Training
- Information Sessions
- Digital Literacy Program
- LGBTIQA+ Professional Development Workshops and Training
- “Toward a Safe Space” – Raising Awareness of Domestic Violence in LGBTIQA+ Communities